FAQ Property Management
General Property Management FAQs
What does Facey Property’s property management service include?
Facey Property provides end-to-end property management services, including leasing, tenant sourcing, rent collection, maintenance coordination, compliance and ongoing asset management. Our goal is to protect your investment while maximising long-term returns.
Why should I use a professional property manager?
A professional property manager ensures your asset is managed efficiently, tenants are properly vetted, and legal obligations are met. We also handle day-to-day issues, saving you time while helping optimise rental income and occupancy.
What types of properties does Facey Property manage?
We specialise in commercial and industrial properties, including retail shops, offices, warehouses, and factories. Our team understands the complexities of each asset class and tailors management strategies accordingly.
How do I get started with Facey Property’s property management services?
You can contact our team directly via our website or phone to discuss your property. We’ll provide a tailored management proposal based on your asset, tenants, and investment goals.
Landlord FAQs
How do you find and screen tenants?
We use targeted marketing, our extensive database, and industry networks to attract quality tenants. All applicants are carefully assessed based on financials, business strength, and lease suitability to minimise risk.
How is rent collected and monitored?
Rent is collected in line with lease agreements and closely monitored. We proactively manage arrears and ensure payments are made on time, keeping your cash flow consistent.
How do you handle maintenance and repairs?
We coordinate all maintenance through trusted contractors, ensuring works are completed efficiently and cost-effectively. For larger works, we consult with you before proceeding.
How do you ensure compliance with lease and legal requirements?
We manage lease obligations, safety requirements, and regulatory compliance to ensure both landlord and tenant meet their responsibilities. This reduces risk and protects your asset.
Can you help increase the value of my property?
Yes. Through proactive management, strategic leasing, rental reviews, and tenant retention strategies, we aim to enhance the long-term performance and value of your property.
Do you provide reporting on my property’s performance?
Absolutely. We provide regular reporting on rental income, expenses, lease status, and market insights so you have full visibility over your investment.
Retail Property FAQs
How do you manage retail shop tenancies?
Retail properties require a strong focus on tenant mix, foot traffic, and trading performance. We work closely with landlords to secure tenants that complement surrounding businesses and enhance the overall appeal of the retail precinct.
What is a retail lease and how is it different?
Retail leases are governed by specific legislation and often include additional protections for tenants. We ensure all lease terms, disclosures, and obligations are compliant and clearly understood.
How do you help reduce vacancy in retail properties?
We proactively market available spaces, leverage our network of retailers, and position the property to attract the right type of tenant for the location.
Do you assist with outgoings and turnover rent structures?
Yes. We manage outgoings recovery and can assist with more complex lease structures, including turnover rent where applicable.
Office Property FAQs
How do you manage office buildings or suites?
Office management focuses on tenant retention, building presentation, and maintaining essential services. We ensure common areas are well maintained and tenants have a professional working environment.
How do you attract office tenants?
We market office spaces based on location, accessibility, and amenities, targeting businesses that align with the property’s positioning.
Can you manage multi-tenanted office buildings?
Yes. We manage single and multi-tenanted office assets, coordinating leases, outgoings, and tenant communications efficiently.
How do you handle building services and compliance?
We coordinate essential services such as lifts, HVAC, fire safety systems, and ensure all compliance requirements are met.
Industrial & Warehouse FAQs
How do you manage warehouses and industrial properties?
Industrial properties require a focus on access, logistics, and functionality. We ensure tenants are suited to the property and manage leases with consideration to operational requirements.
What should I look for in an industrial tenant?
Key factors include business stability, operational use, and suitability for the property. We assess these carefully to minimise risk and ensure long-term occupancy.
How do you manage large warehouse facilities?
We oversee maintenance of key infrastructure such as roller doors and automatic gates, loading docks, lifts, air handling systems, cranes, essential safety measures, solar systems, fire tanks and pumps, gardens and surrounds, ensuring the property remains functional and safe
Do you manage logistics and distribution facilities?
Yes. We understand the requirements of logistics tenants and ensure lease terms and property management align with operational needs.
Factory & Manufacturing Property FAQs
How do you manage factory or manufacturing sites?
Factories require careful management due to specialised fit-outs and operational risks. We ensure tenants comply with permitted use, safety standards, and lease conditions.
What are the key risks with factory tenants?
Risks can include wear and tear, compliance with safety regulations, and environmental considerations. We actively manage these through regular inspections and clear lease terms.
Do you manage heavy industrial sites?
Yes. We work with a range of industrial assets, including manufacturing and heavy-use facilities, ensuring appropriate tenant selection and ongoing oversight.
How do you handle specialised fit-outs and equipment?
We manage approvals for fit-outs and ensure clarity around ownership, maintenance, and make-good obligations at lease end.
Investment & Strategy FAQs
How do you determine the right rental price?
We assess current market conditions, comparable properties, tenant demand, and asset positioning to recommend a competitive and strategic rental level.
How do you minimise vacancy periods?
We proactively market properties, maintain strong tenant relationships, and begin leasing discussions early to reduce downtime between tenancies.
Can Facey Property manage multiple properties or portfolios?
Yes. We manage single assets through to large portfolios, providing a consistent and strategic approach across all properties.
Do you work with investors purchasing new properties?
Absolutely. We can provide pre-purchase advice, rental assessments, and ongoing management to ensure your investment performs from day one.
Haven't found an answer?
If you haven’t found an answer to your question, please get in touch with our team directly.
We are here to assist with all your commercial and industrial property management requirements. If the matter is urgent, please call our office directly.